Voucher credentials
Create individual credentials or bulk batches. Print vouchers for reception, groups and events.
Branded guest WiFi, structured access and operational visibility. A platform built around the guest experience and the people who manage it.


A portal that feels like part of the property. Shape the branding, content and login journey in Experience Studio.
Set up access around your operation, from a printed reception voucher to a plan linked to a supported PMS stay.
Generate credentials or a prepaid code.
Apply the configured guest login method.
Use the selected plan and access limits.
Connect guest sessions, access point status and support tools in one operational workflow.
A reception voucher, a verified mobile number or a supported PMS stay. Configure a relevant guest journey for your environment.
Create individual credentials or bulk batches. Print vouchers for reception, groups and events.
Verify guests through a configured SMS service, with supported room/mobile and customer/mobile journeys.
Use supported room and last-name verification through your integrated property management system.
Organize plan-linked prepaid-code batches, optional expiry and printable PDFs for distribution.
Give access plans a clear purpose and staff a repeatable process. Supported combined journeys can offer PMS or OTP alongside voucher credentials.
Set upload and download speeds and optional simultaneous-use limits for each plan.
Configure hours or days. A configured default PMS guest plan can use checkout information supplied by the PMS.
Generate printable voucher or prepaid-code PDFs and re-download saved prepaid batch PDFs.
Edit branding, images, content and login text. Preview, publish and roll back in Experience Studio.
A customer/mobile/vehicle OTP mode is also available for relevant visitor workflows. Login, plan and PMS behaviour depend on the selected configuration and supported integrations.
Give operators relevant tools, with tenants, roles and user administration to structure responsibility.


| Work area | Tools | Purpose |
|---|---|---|
| Guest activity | Active users, status and session reports | Investigate access with session context. |
| Access administration | Single users, bulk users, plans and prepaid codes | Keep issuing and administration repeatable. |
| Network visibility | AP monitoring, RADIUS health and router tools | Review connectivity signals. |
| Guest support | Troubleshooter and repeat-guest views | Bring more context to support enquiries. |
| Administration | Tenants, system users, roles and licences | Organize the people managing the platform. |
| Activity review | DNS records and reporting tools | Review available logs under your data policies. |
Monitoring depends on deployed devices and agents. Configure logging, retention and access permissions for your organization and jurisdiction.
We review the controller, gateway, PMS and SMS path together before agreeing a deployment.
Discuss compatibilityDeployment packages and workflows, assessed against your device, firmware and configuration.
Authentication, authorization and accounting connected to access plans and policies.
Supported verification and OTP journeys, subject to provider interfaces and credentials.
Router synchronization and callback workflows for supported environments.
AirSpot focuses on captive portals, guest authentication, access policies and operational tools. Your gateway and wireless infrastructure still deliver connectivity; we clarify these responsibilities during discovery.
We confirm compatibility against your exact router model, firmware, configuration and PMS interface. No universal compatibility is assumed.
We prepare a proposal around your sites, usage, integrations, implementation and support needs. Share your requirements for a scoped quotation.
Your site count, expected usage, gateway and AP models, preferred guest login, and PMS or SMS provider details. This helps us focus on relevant workflows.
Explore the guest journey, the reception workflow and the integrations your environment needs.