Reservations & front desk
Reservation handling, availability, check-in, stay and checkout workflows.
AirWire SolutionsAirWire software portfolio
AirWire software portfolioFocused software.
For the people behind the work.
AirSpot leads our portfolio. These additional applications bring structure to property operations, feedback and movement management.
Hotel operationsAirwire Property Management
GSTS / RSTSGuest Feedback System
Visitor & material movementAirWire GateFlow
People & organizational feedbackEmployee Satisfaction & 360 Feedback
01 / Hotel operationsA clearer working day.
Airwire Property Management
A clearer working day.
From reservation to departure.
Coordinate the daily work of your property through one application: manage reservations, handle arrivals and departures, follow room readiness and work with guest folios. Tenant and property contexts help organize access across your hotel operation.
For: Hotels, resorts and hospitality groups looking to bring property workflows into a structured system.
Discuss property managementExplore capabilities
Rooms & housekeeping
Room board, housekeeping work and maintenance-related room readiness.
Guest folios & billing
Folio, payment, invoice and refund workflows for the active property.
Operational oversight
Night audit, reports, role-aware navigation and property switching.
Discuss the PMS modules your property needs first. Additional workspaces, configuration, migration, integrations and country-specific billing requirements are assessed as part of the project scope.
For our first conversation: Share your properties, room count, current system, operating departments and migration requirements.
02 / GSTS / RSTSMake feedback useful.
Guest Feedback System
Make feedback useful.
Give service teams context.
Organize guest feedback through GSTS and outlet feedback through RSTS. Configure questions and forms, record responses, and use property-level reports and analytics to review the service experience.
For: Hotels and hospitality groups that need a consistent way to capture feedback and review service across properties and outlets.
Discuss guest feedbackExplore capabilities
Forms & questions
Question management, configurable forms, response entry and printable feedback forms.
Property & outlet reporting
Guest ratings, graphical views, multi-property reports and outlet-level feedback reporting.
Coverage & reconciliation
Record daily departure counts and review filled and not-filled GSTS records under configured branch rollout rules.
Service analytics
Review service drivers, recorded coverage, recommendation health, response quality and capture-risk indicators.
GSTS reconciliation depends on the configured branch rollout date and recorded counts. Analytics summarize available records; operational review is needed to interpret trends and decide follow-up actions.
For our first conversation: Share your properties, outlets, current feedback forms, reporting needs and review process.
03 / Visitor & material movementKnow what is moving.
AirWire GateFlow
Know what is moving.
Keep the gate workflow clear.
Give security, administration and stores teams a structured workflow for visitors and material movements. GateFlow connects registration, approval, pass handling and entry or exit recording, with reporting and audit visibility.
For: Workplaces, hospitality properties, campuses and other premises with visitor, stores and gate-desk operations.
Discuss GateFlowExplore capabilities
Visitor operations
Register visitors, manage approval and check-in/out workflows, print passes and review movement history.
Material movement
Record inward and outward requests, approvals, returnable material and pending-return status.
Gate desk & wider movement
Verification queues, currently-inside views, pass verification and employee, vehicle and courier movement workspaces.
Administration & reporting
Tenant and property setup, role-based access, operational reports, CSV export and audit log review.
GateFlow records and coordinates movement workflows. Device, barrier, biometric or other physical access integrations are separate requirements and are confirmed for each deployment.
For our first conversation: Share your sites, gates, approval roles, daily movement types and material-return process.
04 / People & organizational feedbackListen to your people.
Employee Satisfaction & 360 Feedback
Listen to your people.
Give development a clearer direction.
Bring employee listening and multi-rater feedback into a repeatable process. ESTS supports employee satisfaction surveys, while the 360 Feedback module gathers perspectives from managers, peers and subordinates for a more rounded review.
For: HR teams, department heads and organizations running employee satisfaction or development feedback programmes.
Discuss employee feedbackExplore capabilities
Survey cycles & forms
Set up feedback cycles, forms, question categories and response options for the selected survey or review.
Employees & assessors
Manage employee records, upload employee data from Excel and generate 360 feedback links for the selected cycle, form and level.
Invitations & response status
Send configured survey email invitations, review feedback links and export 360 submission status for participation follow-up.
Reports & review
Review satisfaction reports by available unit, department, designation and job-grade filters. Generate 360 reports, with Excel and PDF export options for supported reports.
Agree survey confidentiality, report access, participant communication and data retention with your HR team before rollout. Email delivery depends on the configured mail service; report availability follows the selected module and collected responses.
For our first conversation: Share your workforce size, participating units, survey objectives, assessor relationships and reporting expectations.
Make the connection
Choose a useful starting point.
Discuss each application on its own, or tell us where systems need to exchange information. Integration scope and responsibilities are reviewed for your project.